Turnkey Software · Vigil
Social media moved beyond text to video. Most monitoring tools have not.
Vigil is a social media monitoring platform built around video. It follows the public conversation on the topics, brands and keywords you choose across the major platforms, transcribing, translating and analysing every video, so multilingual social media becomes a single searchable, analysable view.
Key facts
| Scope | Publicly accessible content only, analysed at post and topic level. No private accounts, no direct messages, no closed groups, no profiles of individuals. |
|---|---|
| Used for | Brand and reputation monitoring, campaign measurement, consumer and market insight, and seeing a crisis coming. |
| Coverage | The major international social media platforms, plus the regional and Chinese-language platforms that matter in this market. Full list on request. |
| Transcription | Speaker separation, timed subtitles and English translation on every video post |
| Hosting | Your choice: cloud, on-premise or anywhere else. Setup included. |
| Pricing | Subscription, by quotation |
Capabilities
What does Vigil do?
Vigil follows the public conversation on the topics, brands and keywords you choose, transcribes and translates every video, classifies and summarises each post, and groups related posts into narratives you can track over time, all in one dashboard with live analytics over your filters. Everything it raises goes to a human analyst to assess: Vigil reports what it finds and makes no determinations itself.
Transcription & translation
Speaker-separated transcripts with timed subtitles and full English translation on every video post.
Automatic classification
Sentiment, content category and a plain-language summary on every post.
Narrative clustering
Posts about the same story grouped into narratives and tracked over time, across platforms and languages.
Early warning
See attention on your topics building, how fast and where it is heading, early enough that responding is a decision rather than a scramble. The view behind it is one we would rather demonstrate than describe.
Your record survives the platform
Analysis, transcripts and metrics stay available when a post comes down, so a narrative never develops a hole halfway through reading it.
Comparison
How is Vigil different from a typical social media monitoring tool?
The difference is video and understanding. A conventional social media monitoring tool indexes captions and hashtags; Vigil transcribes and translates the spoken content of every video post, then reasons over it. Everything downstream, the classification, the summaries and the narrative clustering, works on what was actually said rather than on a caption.
Where that matters most is a market like this one, where much of the conversation happens in video and in more than one language at once. We would rather show you the difference on a topic you already care about than argue it in a table.Ask us for a demonstration and tell us the topic.
FAQ
Vigil: FAQ
- What is Vigil?
- Vigil is a social media monitoring platform built by Aliencode Tech around video. It follows the public conversation on the topics, brands and keywords you choose, transcribes and translates the video, classifies and summarises each post, and groups related posts into narratives that can be tracked over time.
- Who uses Vigil, and for what?
- Marketing and communications teams watching a brand or a reputation, agencies measuring whether a campaign landed, consumer and market researchers, and media and public affairs teams who need to see a story coming. The common thread is a market where much of the conversation happens in video and in more than one language.
- What makes Vigil different from other social media monitoring tools?
- Most social media monitoring tools are built around text and treat video as a thumbnail. Vigil is built around video: every video post is transcribed with speaker separation and translated into English, so the multilingual video conversation becomes searchable text rather than something an analyst has to sit and watch.
- What content does Vigil monitor?
- Publicly accessible content only, as any member of the public could see it, and read at post and topic level rather than as profiles of individuals. Private accounts, direct messages and closed groups are not accessible. Coverage of keyword searches also depends on each platform’s own search behaviour, and engagement statistics come from the platforms themselves.
- Where is Vigil data stored?
- Wherever you want it. Vigil follows backend-agnostic design principles, so the deployment can sit on cloud, on-premise or your own infrastructure, with encryption applied. We can also host it if you would rather not run it yourself. Either way setup is included, we work to the data security requirements agreed for the deployment, and personnel handling the system are trained in the handling of sensitive data.
- How much does Vigil cost?
- Vigil is licensed by subscription and quoted per deployment, against the scope you actually need. Contact us for a written quotation. We accept multiple payment currencies and methods.
- How quickly can Vigil be deployed?
- Vigil is an existing product rather than a build, so a configured dashboard can be stood up on short notice. Onboarding and live training are provided.
Get in touch
See Vigil running on live data.
This page says what Vigil is. What it does on your topics, in your languages, at the refresh and coverage you need, is a conversation rather than a specification sheet. Pick one topic in your market that is genuinely video heavy and genuinely multilingual and ask us to show it to you live: that is the fastest way to separate any two monitoring tools, ours included. Email us and we will set the dashboard up and walk you through it.